Your questions about our Terms answered
Minor breaches—like sharing your password once—may trigger a warning and temporary access lock while we verify your account. Serious violations, such as using multiple accounts to claim repeated benefits, result in permanent suspension and forfeiture of any balance. We always email a warning first unless fraud is suspected.
No, once you open your account, the Terms are binding. However, if you spot an error in our policy or believe a term is unfair, you can contact support and request a review. We'll respond within 5 business days. If we can't resolve it, you can close your account and request a full refund of your balance.
If you report unauthorized activity within 24 hours of discovering it, togel 71 covers any losses from fraudulent withdrawals. We'll freeze your account, investigate, and reverse fraudulent transactions. If you delay reporting beyond 7 days, your liability increases to 50% of the loss.
We retain your account records, deposit history, and withdrawal logs for two years after closure. Tax records and payment verification documents stay for seven years per Indonesian financial regulations. You can request deletion of personal details like your phone number after the two-year period ends.
Yes, the same Terms apply across all devices—phone app, tablet, and desktop browser. Your account, deposits, withdrawals, and game results are synchronized. Logging in from multiple devices at once may trigger a security alert; we'll ask you to confirm your location.
This phrase means our policy bends to Indonesia's regulations where they conflict with our standard rules. For example, Deposit references or account access restrictions may shift if Indonesian banking law changes. We'll notify you of any local-law-driven changes via email 30 days in advance.
If your withdrawal is still pending—usually within 60 minutes of your request for DANA, OVO, GoPay and QRIS—you can cancel it and the funds return to your account. Once the payment provider has processed it (your bank receives it), we cannot reverse it. Check your bank's transaction status to confirm.
